Business Development Track


The Future of Your Credit Union: Credit Union Economics Group (CUEG) Panel

Hear an essential discussion on the economic environment and its impact on your credit union’s operations in 2012 and beyond.
Fred Eisel, SVP/ Chief Investment Officer, First Carolina Corporate Credit Union; Dave Colby, Chief Economist, CUNA Mutual Group; and John Worth, Chief Economist, NCUA

Digital Federal Credit Union and Mobile Remote Deposit Capture: A Case Study

This session will illustrate how the nation’s most convenient credit unions are driving large volumes of deposit transactions through Mobile Remote Deposit Capture (RDC). This session will cover case studies, best practices, and key performance indicators into what is certain to be a “must have” technology for 2012.
George Dow, Vice President of Business Development, EasCorp and Vertifi Software, LLC.

Business Continuity – Survive the Exam or Survive the Disaster?

Do you update your plan the week before the NCUA examiner arrives? Do your exercises consist of executives sitting around the table and discussing what they would do in a disaster? Discussion is helpful, but to survive the disaster, you must exercise the actual plan. Learn the process for determining how long you would have before the adverse effects begin if there is an outage of your tellers, collections, call center or communications. Learn how to provide essential leadership support to your business continuity program and survive an actual disaster, not just your exam.
Ken Schroeder, Vice President of Business Continuity, Southeast Corporate Federal Credit Union

Data-Driven Insight: The Power of Business Analytics

The global financial crisis rocked financial institutions in ways not seen since the Great Depression. Credit unions have been hit hard as they struggle to raise capital, invest in new technology, hire qualified personnel and meet regulatory demands. In this session, we will discuss how an investment in a scalable business analytics solution can help credit unions achieve data-driven insight and meet new industry realities. Learn about technologies and strategies that can enhance member relationships and restore member confidence; improve risk management while rebuilding liquidity and your overall capital positions; and engage and manage regulators and other stakeholders in a new era of intense oversight and scrutiny. Also discover how business analytics can help you reduce operational losses and combat financial crime while allowing you to identify new ways to drive income and enhance member value.
David Wallace, Global Financial Services Marketing Manager, SAS

The Ever-Changing Payments Landscape: EMV and Mobile Processing

Get key information on the evolution of the market, as well as trends and predictions essential to developing your payments strategy. Learn the key players and discuss the timing around card brand rule changes. Review the opportunities and risks for credit unions.
Dean Seifert, Senior Vice President of Product Development & Innovation, Vantiv

Utilizing Integrated Electronic Documents for Effective Member Communications

A panel of NAFCU-member credit union professionals will discuss steps to successfully implement an electronic document solution based on hands-on experience building their businesses and adding value to their member relationships. We will explore why members don’t move to e-statements, the adoption of e-services, e-documents as an effective communications channel, the value of multiple document access in an electronic portal, successfully marketing to e-adopters, integrating e-marketing with print campaigns and measuring online response generation.
Steve Miller, Director of Financial Communications, Cathedral Corporation

Senior Management Forum

(Exclusively for credit union senior staff)
Senior managers and executives unite. You can’t afford to miss this exclusive networking and idea-sharing session. Gain valuable insight from your peers on improving the day-to-day operations of your credit union. Discuss your long-term goals, share common challenges and find solutions with other credit union senior managers in this highly-interactive forum.

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